Comments on: Avoiding Bad Customer Service With AOL

By: J.H.Saunders

J.H.Saunders — Fri, 17 Jul 2009 15:14:48 +0000

My AOL is a pain in the arse to use.
I have Broadband with telephone included.
The phone is ok but I keep dropping out with the internet connection and am told unless it drops out 20 (YES 20) times a day they dont want to know.
What sort of service is that.??? Answer as if you dont already know, CRAP, CRAP, CRAP AND DOUBLE CRAP.

By: toni

toni — Thu, 04 Jun 2009 02:57:04 +0000

AOL is the worst – they lost all my info – they cancelled my accounts – they will not respond unless I write letters – what recourse do I have?? they have all my info so I have to follow their rules until I get this all taken care of – they are awful – why does anyone use them????? I of course had to scramble to change my email addresses on all of my businesses – they truly are the worst!!!!!!!!!!!!!

By: yvonne

yvonne — Mon, 18 Feb 2008 23:44:58 +0000

Can anyone tell me hoe to get rid of the image challenge crap. I cannot send emails out and every time they ask me to type these hard to read letters and # it tells me that they are sorry the mail team. who the hell is the mail team. All I want to to do is send my emails..I’m about ready to cancel this account and go to yahoo!! In order to speak with someone at customer service I have to pay this is not service. When I go online for support, it just tells you what image challenge is and not how to cancel it. Funny thing is I can rec emails but I cannot reply. What kind of security is this?

By: julio solano

julio solano — Sat, 10 Feb 2007 21:14:11 +0000

pues esto es en español amican online no sirve es el peor servicio que existe en el mundo ami me cobraron tres meses un solo mes aparte es lopeor aol basura

By: Anonymous

Anonymous — Wed, 13 Sep 2006 19:37:42 +0000

I want to cancel the aol account

By: Maria Palma

Maria Palma — Fri, 21 Jul 2006 19:50:16 +0000

Yes, you would think that AOL would have learned by now, but it seems obvious that the execs are so lost in their little bubble that they’ve lost touch with the “real world”.
Pat on the back to Vincent for finally exposing their dirty laundry :)