Comments on: AT&T Phone Book Outrage – For Shame!

By: Bill

Bill — Mon, 21 Sep 2009 16:38:09 +0000

Phone Books are not dinosaurs but are indeed still used by alot of people. There are people in all generations that still use the phone books. They are a great way to increase ROI in a business. They work right along with the internet which by the way most phone books are also on line and are mobile. And not everyone owns a computer nor do they get service in some places.

By: jack

jack — Fri, 10 Apr 2009 00:17:02 +0000

THERE ARE A LOT OF PEOPLE DO USE PHONE BOOKS AND WE ARE IN EARLY FORTIES AND SOME OF US DONT HAVE COMPUTERS OR THE INTERNET

By: jack

jack — Fri, 10 Apr 2009 00:12:38 +0000

I DONT THINK IT IS ATT FAULT AT ALL THE WASTE WHERE PHONE BOOKS ARE DELIVERED TO VACANT BUSINESS IT IS THE PERSON IN CHARGE OF THE DELIVERY BECAUSE A ROUTE SHEET CONTAINS 300 HUNDERED AND THEY DELIVERE 750 BOOKS ,I WOULD BE CHECKING ON WHERE THOSE EXTRA BOOKS WENT TO

By: jack

jack — Fri, 10 Apr 2009 00:12:30 +0000

By: jack

jack — Fri, 10 Apr 2009 00:12:25 +0000

By: Anonymous

Anonymous — Mon, 16 Mar 2009 14:02:26 +0000

My husband’s company requires him to list his phone number in the local phone book. However, this keeps us tied to the phone company at a high rate. Does anyone know how to get around that?

By: Eli

Eli — Wed, 14 Jan 2009 17:25:50 +0000

I spent an hour on the phone with AT&T trying to GET a freaking phone book. All the customer service people I talked to had NO IDEA how to get me a phone book. They suggested I google it. HA. This is what came up. I need one in my office. I wish I had access to those piles of unused books I see in your photo. Plus there is a killer 20% off coupon for the local food co-op in there that is like GOLD. I agree it should be optional. I also think that mega corporations should be held more accountable for their CRAPTASTIC customer service. The agents are sweet, but have no training or access to info.

By: Debbie

Debbie — Mon, 08 Dec 2008 12:41:07 +0000

I agree phone books are just not needed, Its 2008 if you are still looking in a phone book you are most likley over the age of 80. My grandmother who is 70 goes on line for everything .

By: Debbie

Debbie — Mon, 08 Dec 2008 12:41:00 +0000

I agree phone books are just not needed, Its 2008 if you are still looking in a phone book you are most likley over the age of 80. My grandmother who is 70 goes on line for everything .

By: Anonymous

Anonymous — Thu, 02 Oct 2008 18:57:00 +0000

Mark – the issue is not the state/federal government requirement for local telephone phone companies to provide printed directories. The issue is state/federal governments does not require the industry to throw books on your front door. If people want a book they can call and get one. And please follow the money. Do you think some politician woke up one day and said “let’s make telephone companies print books”? How about the lobbyist help push this through to creat additional revenue and help stop competition by adding another level of hoops to jump throw. The telephone companies did not get to where they are today by their customer service. Follow the money and stop dropping a book off when I do not want one.

By: PC

PC — Thu, 02 Oct 2008 18:56:10 +0000

Mark – the issue is not the state/federal government requirement for local telephone companies to provide printed directories. The issue is state/federal governments does not require the industry to throw books on your front door. If people want a book they can call and get one. And please follow the money. Do you think some politician woke up one day and said “let’s make telephone companies print books”? How about the lobbyist help push this through to creat additional revenue stream and help stop competition by adding another level of hoops to jump throw. The telephone companies did not get to where they are today by their customer service. Follow the money and stop dropping a book off when I do not want one.

By: Mark

Mark — Wed, 10 Sep 2008 14:57:42 +0000

Unfortunately, most folks don’t realize that it is a state/federal requirement for local phone companies to provide printed directories. Call your state and federal representatives, and tell them this is an archaic requirement.

By: Alex Ireland

Alex Ireland — Wed, 10 Sep 2008 11:43:52 +0000

Consumers can “opt out” of receiving telephone books at http://www.YellowPagesGoesGreen.org. They will contact the publishers and inform them to stop delivering books. This is a free service for consumers. http://www.YellowPagesGoesGreen.org is working with state and local governments on ordinances concerning the delivery of unsolicited telephone books. http://www.YellowPagesGoesGreen.org is not against the telephone books but against the delivery of 4 to 5 pounds of paper on people’s door step 5 to 6 times per year and being told it is our responsibility to recycle something we did not ask for. If we need a book we will call. Otherwise I “opt out” from receiving it.

By: Rosita Williams

Rosita Williams — Thu, 10 Jul 2008 20:51:55 +0000

Please stop this waste. I don’t want these phone books.