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> <channel><title>Comments on: PG&amp;E, Customers Clash Over Smart Meters</title> <atom:link href="http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/feed/" rel="self" type="application/rss+xml" /><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/</link> <description>Business, Better. Since 2005</description> <lastBuildDate>Fri, 10 Feb 2012 07:33:00 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.1</generator> <item><title>By: Mack</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-96205</link> <dc:creator>Mack</dc:creator> <pubDate>Tue, 06 Dec 2011 16:54:49 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-96205</guid> <description>We have a solar pool heater, and next installed a solar hot water heater. We were thrilled to see our FP&amp;L drop substantially after installing the solar water heater. THEN THEY INSTALLED THE SMART METER. Now our elec bills are even higher than they were BEFORE we changed the pool and hot water over to solar, and we are not big AC users. We use ceiling fans and even when we use the AC, we keep it set to 78 degrees. I know this &quot;smart meter&quot; is inflating my bill but how can we prove it? How can we fight it? And by the way, we were never offered the option to opt-out. If that had been a viable option, there should be some penalty to FPL for deliberately notbtelling people they had that option!</description> <content:encoded><![CDATA[<p>We have a solar pool heater, and next installed a solar hot water heater. We were thrilled to see our FP&amp;L drop substantially after installing the solar water heater. THEN THEY INSTALLED THE SMART METER. Now our elec bills are even higher than they were BEFORE we changed the pool and hot water over to solar, and we are not big AC users. We use ceiling fans and even when we use the AC, we keep it set to 78 degrees. I know this &#8220;smart meter&#8221; is inflating my bill but how can we prove it? How can we fight it? And by the way, we were never offered the option to opt-out. If that had been a viable option, there should be some penalty to FPL for deliberately notbtelling people they had that option!</p> ]]></content:encoded> </item> <item><title>By: Get Smart &#171; Our Town Tustin</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-90619</link> <dc:creator>Get Smart &#171; Our Town Tustin</dc:creator> <pubDate>Fri, 28 Oct 2011 18:03:06 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-90619</guid> <description>[...] whitepapers they could find to back their claim are from Reuters &#8211; Africa and a 2 year old website article that claims overcharging but, again, does not show any real proof. In fact, if I read these right, [...]</description> <content:encoded><![CDATA[<p>[...] whitepapers they could find to back their claim are from Reuters &#8211; Africa and a 2 year old website article that claims overcharging but, again, does not show any real proof. In fact, if I read these right, [...]</p> ]]></content:encoded> </item> <item><title>By: Ameer Gittens</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-84836</link> <dc:creator>Ameer Gittens</dc:creator> <pubDate>Thu, 11 Aug 2011 04:35:03 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-84836</guid> <description>Well, of course the electric utilities are going to use the benefit of advanced technology to extract greater profits from their customers.  Why shouldn&#039;t they take the opportunity to fleece you when all of their claims are unverifiable?  It&#039;s not like you&#039;re buying a LOAF OF BREAD and you will have a LOAF OF BREAD at the end of the transaction.  You&#039;re getting electrons and they&#039;re daring you to count them, yourself.  Look, all the other companies are doing it; it wouldn&#039;t be fair to deny PG&amp;E the same opportunity to take this opportunity to increase profit in exchange for the only thing that&#039;s standing in their way: their own moral fiber.</description> <content:encoded><![CDATA[<p>Well, of course the electric utilities are going to use the benefit of advanced technology to extract greater profits from their customers.  Why shouldn&#8217;t they take the opportunity to fleece you when all of their claims are unverifiable?  It&#8217;s not like you&#8217;re buying a LOAF OF BREAD and you will have a LOAF OF BREAD at the end of the transaction.  You&#8217;re getting electrons and they&#8217;re daring you to count them, yourself.  Look, all the other companies are doing it; it wouldn&#8217;t be fair to deny PG&amp;E the same opportunity to take this opportunity to increase profit in exchange for the only thing that&#8217;s standing in their way: their own moral fiber.</p> ]]></content:encoded> </item> <item><title>By: Can Vermonters Opt-out from Smart Meters? &#171; Vermont For Evolution</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-82305</link> <dc:creator>Can Vermonters Opt-out from Smart Meters? &#171; Vermont For Evolution</dc:creator> <pubDate>Wed, 22 Jun 2011 16:31:21 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-82305</guid> <description>[...] Utility customers have noticed huge increases in their bill after a ‘smart’ meter is installed- in some cases hundreds of dollars more than usual. http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/#  [...]</description> <content:encoded><![CDATA[<p>[...] Utility customers have noticed huge increases in their bill after a ‘smart’ meter is installed- in some cases hundreds of dollars more than usual. http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/#  [...]</p> ]]></content:encoded> </item> <item><title>By: Jwise</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-51498</link> <dc:creator>Jwise</dc:creator> <pubDate>Tue, 03 Aug 2010 23:33:47 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-51498</guid> <description>This smart meter has the ability to charge by the hour. You do not know when the rates change or what rate you are being charged. It is like filling up your car and in the middle of filling your tank the prices change and you don&#039;t know it until you pay your bill. Nice work PG&amp;E</description> <content:encoded><![CDATA[<p>This smart meter has the ability to charge by the hour. You do not know when the rates change or what rate you are being charged. It is like filling up your car and in the middle of filling your tank the prices change and you don&#39;t know it until you pay your bill. Nice work PG&#038;E</p> ]]></content:encoded> </item> <item><title>By: Pge Unplugged</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-40010</link> <dc:creator>Pge Unplugged</dc:creator> <pubDate>Fri, 14 May 2010 11:55:36 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-40010</guid> <description>Come visit us at &lt;a href=&quot;http://www.pgeunplugged.com&quot; rel=&quot;nofollow&quot;&gt;www.pgeunplugged.com&lt;/a&gt; and share your stories....</description> <content:encoded><![CDATA[<p>Come visit us at <a
href="http://www.pgeunplugged.com" rel="nofollow">http://www.pgeunplugged.com</a> and share your stories&#8230;.</p> ]]></content:encoded> </item> <item><title>By: Pge Unplugged</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-31462</link> <dc:creator>Pge Unplugged</dc:creator> <pubDate>Fri, 14 May 2010 04:55:36 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-31462</guid> <description>Come visit us at &lt;a href=&quot;http://www.pgeunplugged.com&quot; rel=&quot;nofollow&quot;&gt;www.pgeunplugged.com&lt;/a&gt; and share your stories....</description> <content:encoded><![CDATA[<p>Come visit us at <a
href="http://www.pgeunplugged.com" rel="nofollow">http://www.pgeunplugged.com</a> and share your stories&#8230;.</p> ]]></content:encoded> </item> <item><title>By: Rich</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-24818</link> <dc:creator>Rich</dc:creator> <pubDate>Tue, 16 Feb 2010 14:15:56 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-24818</guid> <description>I have lived in several homes over the past 25 years in PG&amp;E territory.  I&#039;ve found that each time I&#039;ve moved into a new home, it was like rolling the dice as to what your electricity meter was going to do.  One home would have a very low bill, and the next would have a very high bill.  I&#039;ve talked with neighbors who had a similar dwellings, number of people living with them and similar life styles, and their bills were equally all over the map.  &lt;br&gt;&lt;br&gt;After calling PG&amp;E and talking to their meter readers several times over the years, I&#039;ve always been talked out of replacing a &quot;high&quot; reading meter, as everyone assured me that the old analog/mechanical meters would error in favor of the consumer over 95% of the time.  I believe that my &quot;high&quot; reading meters were actually the accurate ones.  &lt;br&gt;&lt;br&gt;I&#039;m rarely a conspiracy theorist, but I think the aging meters could be a major part of PG&amp;E&#039;s recent financial problems.  I believe the recent outburst over higher bills due to SmartMeter roll out is proof of this concept.  This is a quasi public agency.  If everyone in PG&amp;E&#039;s service areas start reporting accurate meter readings, the elevated billing levels should in turn lower rates for everyone.  I can&#039;t wait to get my SmartMeter to see what happens.</description> <content:encoded><![CDATA[<p>I have lived in several homes over the past 25 years in PG&#038;E territory.  I&#39;ve found that each time I&#39;ve moved into a new home, it was like rolling the dice as to what your electricity meter was going to do.  One home would have a very low bill, and the next would have a very high bill.  I&#39;ve talked with neighbors who had a similar dwellings, number of people living with them and similar life styles, and their bills were equally all over the map.</p><p>After calling PG&#038;E and talking to their meter readers several times over the years, I&#39;ve always been talked out of replacing a &#8220;high&#8221; reading meter, as everyone assured me that the old analog/mechanical meters would error in favor of the consumer over 95% of the time.  I believe that my &#8220;high&#8221; reading meters were actually the accurate ones.</p><p>I&#39;m rarely a conspiracy theorist, but I think the aging meters could be a major part of PG&#038;E&#39;s recent financial problems.  I believe the recent outburst over higher bills due to SmartMeter roll out is proof of this concept.  This is a quasi public agency.  If everyone in PG&#038;E&#39;s service areas start reporting accurate meter readings, the elevated billing levels should in turn lower rates for everyone.  I can&#39;t wait to get my SmartMeter to see what happens.</p> ]]></content:encoded> </item> <item><title>By: utility and meters &#171; Trends Project</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-24090</link> <dc:creator>utility and meters &#171; Trends Project</dc:creator> <pubDate>Wed, 03 Feb 2010 15:30:58 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-24090</guid> <description>[...] http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/ [...]</description> <content:encoded><![CDATA[<p>[...] <a
href="http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/" rel="nofollow">http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/</a> [...]</p> ]]></content:encoded> </item> <item><title>By: Roger Fiedler</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-23870</link> <dc:creator>Roger Fiedler</dc:creator> <pubDate>Tue, 26 Jan 2010 23:21:48 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-23870</guid> <description>I&#039;ve been monitoring my meter and usage ever since I received a one month bill that was at least 4 times my normal usage, and  I have the found the metering to be very accurate, which suggests to me that since pg&amp;e can communicate with their meter ( and thereby modify the data)  there was a one time instance of pg&amp;e screwing up meter numbers for a large area of customers. Only the whistle blower in pg&amp;e will get us a refund.  Please step up to the plate.  We need you !</description> <content:encoded><![CDATA[<p>I&#39;ve been monitoring my meter and usage ever since I received a one month bill that was at least 4 times my normal usage, and  I have the found the metering to be very accurate, which suggests to me that since pg&#038;e can communicate with their meter ( and thereby modify the data)  there was a one time instance of pg&#038;e screwing up meter numbers for a large area of customers. Only the whistle blower in pg&#038;e will get us a refund.  Please step up to the plate.  We need you !</p> ]]></content:encoded> </item> <item><title>By: Lucas</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-23790</link> <dc:creator>Lucas</dc:creator> <pubDate>Sat, 23 Jan 2010 22:07:39 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-23790</guid> <description>How authentic the calibration of these so called &quot;smart meters&quot; is very ominous.  Truly one must begin to wonder how much information PG&amp;E and other Utility Monopolies can acquire and what they will do with that information.  Are these so called Smart Meters in the Citizenry&#039;s best Interest or is it another step towards Big Brother and the complete eradication of our individual freedom?&lt;br&gt;&lt;br&gt;I have closely monitored my new smart meter.  In a 2.5 hour period, after I unplugged everything in my house, switched off the main power line to the A/C and only had my new refrigerator plugged in, the smart meter indicated I consumed 15 Kilowatts!  That is 5 Kilowatts per hour!  Something does not smell right here!&lt;br&gt;&lt;br&gt;I would like to know if there are any independent resources or contractors I can contact to verify how accurate these smart meters are????  Would appreciate your feed back.</description> <content:encoded><![CDATA[<p>How authentic the calibration of these so called &#8220;smart meters&#8221; is very ominous.  Truly one must begin to wonder how much information PG&#038;E and other Utility Monopolies can acquire and what they will do with that information.  Are these so called Smart Meters in the Citizenry&#39;s best Interest or is it another step towards Big Brother and the complete eradication of our individual freedom?</p><p>I have closely monitored my new smart meter.  In a 2.5 hour period, after I unplugged everything in my house, switched off the main power line to the A/C and only had my new refrigerator plugged in, the smart meter indicated I consumed 15 Kilowatts!  That is 5 Kilowatts per hour!  Something does not smell right here!</p><p>I would like to know if there are any independent resources or contractors I can contact to verify how accurate these smart meters are????  Would appreciate your feed back.</p> ]]></content:encoded> </item> <item><title>By: PG&#38;E, Customers Clash Over Smart Meters :: Elites TV</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-22751</link> <dc:creator>PG&#38;E, Customers Clash Over Smart Meters :: Elites TV</dc:creator> <pubDate>Mon, 21 Dec 2009 20:15:40 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-22751</guid> <description>[...] are suing Pacific Gas &amp; Electric, their [...]      Source: http://www.TriplePundit.com: PG&amp;E, Customers Clash Over Smart Meters AKPC_IDS += [...]</description> <content:encoded><![CDATA[<p>[...] are suing Pacific Gas &amp; Electric, their [...]      Source: <a
href="http://www.TriplePundit.com" rel="nofollow">http://www.TriplePundit.com</a>: PG&amp;E, Customers Clash Over Smart Meters AKPC_IDS += [...]</p> ]]></content:encoded> </item> <item><title>By: danclark</title><link>http://www.triplepundit.com/2009/12/customers-revolt-as-smart-meters-accused-of-overbilling/comment-page-1/#comment-22711</link> <dc:creator>danclark</dc:creator> <pubDate>Sun, 20 Dec 2009 11:57:16 +0000</pubDate> <guid
isPermaLink="false">http://www.triplepundit.com/?p=22158#comment-22711</guid> <description>As a utility guy I see this a barely a blip on the radar. PG&amp;E has 5.1 million electric customers and 4.2 gas customers. They have the size to invest in cutting edge technology and they do. A few perspective points:&lt;br&gt;&lt;br&gt;&quot;791 kilowatt-hours in July, up from 236 a year earlier.” 791 is very well within range of what I&#039;d expect to see for a condo / smaller apartment. 236 is VERY low- like someone was on vacation that month last year. I hear high bill complaints every day and the first thing the customer does is blame the meter. So finding a lawyer and 200 customers who are convinced their meter is reading wrong is not a difficult task.&lt;br&gt;&lt;br&gt;Electric meters very rarely malfunction to over read or under read. They just stop. Funny how customers don&#039;t often call to complain when their electric bill hits 0 kWh. :-)&lt;br&gt;&lt;br&gt;Finally if other utilities are using this info as a reason to back off on AMI. It&#039;s because there is an underlying issue, and this PG&amp;E challenge is just being used as cover because it plays well as a scare tactic. There are legitimate security concerns, technology learning curve issues for large scale implementations and just a common sense approach to wait for the best technologies and companies to be shaken out with early adopters like PG&amp;E. &lt;br&gt;&lt;br&gt;Smart meters are coming, they will help customers manage energy (if they use it to save $ and kWh and they will given the right rate structures) and it will help utilities manage infrastructure and reduce truck rolls for meter reads and troubleshooting. I&#039;m not sure they will roll out as fast as politicians promise they will but when have we ever been able to trust a politician&#039;s promises anyway?</description> <content:encoded><![CDATA[<p>As a utility guy I see this a barely a blip on the radar. PG&#038;E has 5.1 million electric customers and 4.2 gas customers. They have the size to invest in cutting edge technology and they do. A few perspective points:</p><p>&#8220;791 kilowatt-hours in July, up from 236 a year earlier.” 791 is very well within range of what I&#39;d expect to see for a condo / smaller apartment. 236 is VERY low- like someone was on vacation that month last year. I hear high bill complaints every day and the first thing the customer does is blame the meter. So finding a lawyer and 200 customers who are convinced their meter is reading wrong is not a difficult task.</p><p>Electric meters very rarely malfunction to over read or under read. They just stop. Funny how customers don&#39;t often call to complain when their electric bill hits 0 kWh. :-)</p><p>Finally if other utilities are using this info as a reason to back off on AMI. It&#39;s because there is an underlying issue, and this PG&#038;E challenge is just being used as cover because it plays well as a scare tactic. There are legitimate security concerns, technology learning curve issues for large scale implementations and just a common sense approach to wait for the best technologies and companies to be shaken out with early adopters like PG&#038;E.</p><p>Smart meters are coming, they will help customers manage energy (if they use it to save $ and kWh and they will given the right rate structures) and it will help utilities manage infrastructure and reduce truck rolls for meter reads and troubleshooting. I&#39;m not sure they will roll out as fast as politicians promise they will but when have we ever been able to trust a politician&#39;s promises anyway?</p> ]]></content:encoded> </item> </channel> </rss>
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