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Has FIJI Water Jumped the Shark?

| Tuesday January 18th, 2011 | 5 Comments

FIJI water has gotten so much flack lately, I’m starting to feel sorry for them. On one hand they’ve been shaken down by the military government of Fiji for a bigger slice of their revenues. On the other, they’ve been been accused of supporting that very same regime.  They’ve been beaten up by every environmentally conscious media outlet from TreeHugger to MotherJones, and most recently have been hit by a whopper of a lawsuit claiming their carbon accounting is shady and meaningless while half the country drinks dirty water.

On top of all of this, bottled water in general has been taking a hit. The above concerns, coupled with a weak economy and much better marketing on the part of filter companies and re-usable bottle makers have slowed growth.  Apparently it’s been hard enough on FIJI that the company had big layoffs about a year ago, even before their latest problems.

Nonetheless, among luxury brands, FIJI continues to be relatively popular (apparently number 2 after the similarly luxuriant Evian).  But the overall market slide for bottled water seems to be a continuing trend.

With the impact of the current legal challenge and the tax situation in their home country, will FIJI manage to remain in business?

How they could save their brand:

In the dark-green consumer segment, FIJI has about as much street cred as ExxonMobil.  But I wonder why they bother trying? My two cent suggestion for FIJI’s marketing department is to either truly embrace sustainability or start downplaying the green message – trying to claim dodgy carbon credits and the like is only going to provoke more aggressive criticism and potential legal action.

FIJI could just admit that shipping water from FIJI is a strange thing to do – but by embracing the social aspects of sustainability they could salvage some sympathy. The current government notwithstanding, stimulating the economy of Fiji, alleviating poverty, or building water and other infrastructure for the people in need could become stated goals of the company. They could sponsor an entrepreneurship award for local folks aimed at solving some sort of ecological or social dilemma. Granted, they’d have to document this in a foolproof way.

To a certain extent, they’ve done this already. It’s widely documented on their website in fact. But by doing so more vocally, making such efforts part of the very core and mission of FIJI, they could emerge as a brand more like Ethos Water, whose entire stated purpose is to drive investment in better water infrastructure in the developing world.  In my opinion, buying Ethos is only slightly less ridiculous than buying FIJI, but the brand has gotten nowhere near the flack that FIJI gets and has arguably done a lot of good.

But what’s the essence of FIJI’s mission?

Part of the problem is that while Ethos’ core mission is to alleviate the global water crisis, FIJI’s core purpose is basically “bling.” It’s a vanity brand for people seeking something pretty and exotic.  FIJI seems to be caught between this fact and trying to appear responsible to people that probably wouldn’t buy their product anyway. Do FIJI’s core customers actually care that the water comes from Fiji? Do they even know? If FIJI switched to filtered tap water and didn’t tell anyone, would FIJI drinkers notice?

Now that’s an idea.  I sometimes think they could easily pull this off, saving lots of money on shipping and earning legit green cred in the process.  Make the bottles out of some kinda of bioplastic while they’re at it.  They could still call it “FIJI” as a way to draw attention to various issues the island faces and heck, maybe the government would start paying them as a tourist marketing arm?

Unfortunately for bottled water makers all around, the trends mentioned above will likely continue.  FIJI and others may indeed be dead men walking.

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Is bottled water bad? Read more here.


▼▼▼      5 Comments     ▼▼▼

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  • http://www.triplepundit.com/author/sldi/ Terry Mock

    Nick writes: “FIJI’s marketing department…(should)…either truly embrace sustainability or start downplaying the green message”. I totally agree, however, as Nick also says, “FIJI water has gotten so much flack lately, I’m starting to feel sorry for them.”

    FIJI is just the canary in the mine of current corporate business-as-usual strategy and as Nick concludes, “FIJI and others may indeed be dead men walking.”

    Can We Harness Greed for Good?
    http://www.triplepundit.com/2010/09/harness-greed-good/

  • Krish

    I live in Fiji. The military govt. did NOT “shake-down” Fiji Water. They ensured that this company pay a fair share for the use of a precious natural resource.

    If the owners of Fiji Water cared about the ‘pristine environment’ from which their product hails from, they would help the country build a system for collecting and recylcing the PET bottles that now choke the roadsides and waterways of our islands.

    • john

      I’ve lived in Fiji as well and I can tell you that the governemt is shaking down FIJI Water. Any tax that is structured to only affect one company out of the industry is pretty clearly being targeted.

      Additionally, FIJI Water does have a recycling program in place. I’ve seen first hand the good that the company does for the community and country of Fiji. What good has the governemtn done? What is the point of the government extorting one of the few viable industries that Fiji has? People like to claim that FIJI Water is exploiting the resources of Fiji but do you have any idea how much capital investment is necessary create a business like FIJI Water? From what i saw, that type of knowledge and resource frankly doesn’t exist in Fiji.

      If you think that Fiji would be better off without FIJI Water….just wait, you may get your wish. However, I’m positive that you’ll be sorry.

      • joe

        its nice to see a fiji water employee defend the company !

  • Paso oak lover

    Fiji water doesn’t care about the environment period as far as I’ve seen. They recently bought up many wineries where I live in California and have proceeded to clear cut environmentally protected oak trees, opting to pay massive fines rather than do the right thing for the small community they have entered and respect our environmental laws.