« Back to Home Page

Sign up for the 3p daily dispatch:

Thanksgiving Night Store Openings Prompt Employee Complaints

Gina-Marie Cheeseman
| Wednesday November 21st, 2012 | 4 Comments

Looking for an alternative? Explore the sharing economy

This year, Walmart is opening at 8 p.m. on Thanksgiving for Black Friday, the earliest the retailer has ever opened. Steven Restivo, a Walmart spokesperson, claimed in an email to The Huffington Post that the “super majority” of the company’s associates are “excited about Black Friday and are ready to serve our customers.” But some employees are not happy about having to work on Thanksgiving. One in particular, a 24-year Walmart associate, started a petition on MoveOn.org. The petition, which has over 30,000 signatures, states that Walmart “can afford to give its employees this holiday to spend with their families.”

Walmart stores will not be the only ones open on Thanksgiving evening. Other giant retailers are also opening on Thanksgiving. Toys R Us, Kmart, and Sears are also opening at 8 p.m. Kmart has been open on Thanksgiving for 21 years. Target will open at 9 p.m. on Thanksgiving.

Given the tough economy, it makes sense economically for retailers to start Black Friday so early, as Brian Sozzi, chief equities analyst at NBG Productions told Reuters. “You’re getting people into the store to buy your products earlier. If I look at what Walmart’s doing here, they have led,” Sozzi said.

Walmart is also not the only retailer who is the target of a petition. There are currently about 91 petitions on Change.org asking retailers to not make employees work on Thanksgiving. One Change.org petition directed to Target CEO Gregg W. Steinhafe states, “Don’t let Target take away Thanksgiving!” The petition asks people to join in “asking Target to do the right thing for families like mine and stay closed on Thanksgiving.”

Retailers provide perks for customers who shop early

There are perks for customers who shop early for Black Friday deals. Walmart, in particular, will have an array of deals. As Walmart’s Chief Merchandising and Marketing Officer, Duncan Mac Naughton said, “We bought deep, very deep, and we bought deep on items that matter to our customers.”

There will be “hundreds of brand name electronics, toys, apparel, sporting goods and items for the home…available during three events starting at 8 p.m. on November 22,” Walmart said in a press release about Black Friday. Mac Naughton said, “This year, for the first time ever, customers that shop during Walmart’s one-hour event will be guaranteed to have three of the most popular items under their tree at a great low price.”

There is even a perk, so to speak, for the environment, as Walmart tweeted to TriplePundit editor, Jen Boynton: “Every computer we sell on #blackfriday has gone through the @TSC_News index & will save customers approx $15m in energy #WMTcsr.” In other words, all computers sold on Black Friday in Walmart stores have gone through The Sustainability Consortium’s index and will save energy.

The backlash is not good for PR

Judging from the petitions online, not everyone is happy with Black Friday starting on Thanksgiving evening. That is not the best public relations, as David Johnson, CEO of public relations agency Strategic Vision, told USA Today. “It creates the public persona of these big corporations who just care about profit,” he said. “Thanksgiving used to be sacrosanct.”

How early is too early? Is it fair to expect any employee to work on Thanksgiving? What do you think?

Image credit: Flickr user, tshein


▼▼▼      4 Comments     ▼▼▼

Newsletter Signup
  • Niobe Lathis

    There’s a horrible truth starting to dawn on me: Not every employee actually complains about this. I’d really like to see an actual survey among all employees about how they feel about coming to work on Thanksgiving.

    The worse thing – many (most?) Americans can’t get enough of Black Friday. They genuinely love this stuff. They bring the whole family. Shutting this down is going to be pretty darn impossible even if a few workers complain.

  • So Sad

    Having to work on Thanksgiving is ridiculous!!!!! It is the only day other than Xmas day that sales people get off. Spending time with family is important and its alot more important than materialistic possessions!!!! You can always buy more stuff, but you can’t replace time spent with family.You can never replace missed time with family or make it up. Once its gone, its gone!!!
    So Sad

  • http://www.facebook.com/19DAME85 Dameon Mrfaircity Mag

    well niobe idk if u will read this or not but it’s called black FRIDAY for a reason…it’s not supposed to be on thursdays…i work at wal mart and had to be there all yesterday so i had no thanksgiving and on top of that the employees can’t even shop for the goods…so it’s a double negative

    • niobe lathis

      oh I 100% agree with you. I was just pointing out how hard it is to get americans to change. You guys should have gone on strike!