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Kroger’s ‘Simple Truth’ Chicken Claims Alleged to be Simply False

Lauren Zanolli
| Thursday February 20th, 2014 | 2 Comments

kroger logoWhen it comes to chicken, the truth isn’t so simple after all.

Supermarket giant Kroger Co. faces a potential class-action lawsuit for allegedly deceiving consumers about farming practices with its “Simple Truth” brand of chicken products. A consumer in California filed a suit against the company earlier this month at a Superior Court in Los Angeles and is seeking class-action status, reported Reuters.

The suit alleges that Kroger deliberately misled consumers with labeling on its Simple Truth chicken products that claimed the animals were raised in a “cage-free” and “humane environment” when in fact, the case claims, the chickens were raised under standard commercial farming practices that involve packed pens and electrocution before slaughter.

The Simple Truth line of products are marketed as “honest, easy to understand and affordable choices” to consumers at Kroger’s stores and sold at a premium. The chickens used for the products in question were raised by Perdue, the country’s third-largest poultry producer, on behalf of Kroger, the nation’s leading grocer.

“Looking to profit from growing consumer awareness of, and concern with, the treatment of farm animals raised for meat production, Kroger engaged in a deceptive and misleading marketing scheme to promote its ‘Simple Truth’ store brand chicken as having been sourced from chickens raised ‘cage free in a humane environment’,” reads the complaint.

In order to use the term “cage free,” poultry farmers only have to prove to USDA regulators that the animals have access to the outdoors. There are no more specific regulations about how often the animals access the outdoor space or how large it must be. Animal Welfare Guidelines from the National Chicken Council, an industry advocacy group, state that commercial broiler chickens should be housed in open structures that provide less than one square foot of space per bird (about 0.80 of a square foot to be exact).

The other term in question—used widely in the grocery store meat department—is even fuzzier. Producers and marketers can decide for themselves how to use the word “humane” on livestock product labels since the USDA does not define that term under any specific regulation.

The Kroger suit highlights the difficulties consumers face in choosing products that meet their ethical and environmental expectations when the marketing terms they search for—organic, natural, humane—are, in effect, regulatory gray areas.

Responding to a request for comment, Kroger spokesman Keith Dailey told Reuters: “What we have on our Simple Truth chicken label is information for our customers that we believe is accurate, and we intend to vigorously defend our label.”

A New Jersey court decision in a similar case against Perdue last year could bode well for the plaintiffs in the Kroger case. In 2010 the Humane Society of the United States filed a suit on behalf of New Jersey consumers against Perdue for “false and deceptive” marketing related to the “humane” label on its Harvestland brand of chickens. In March of last year a federal judge cleared the suit to move forward as a class-action lawsuit.

Image Credit: Kroger Co., thekrogerco.com


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  • Lindy B.

    I purchased some of this chicken recently and found it to be the best I have ever eaten from anywhere. Including Whole Foods. I’ve been buying Tyson and Kroger frozen chicken tenders and they are often a bit tough, stringy and have an off taste. The Simple Truth fresh chicken tenders I purchased tasted completely different. Very tender and sweet with no off-taste at all. So there has to be something they’re doing different. I am very particular about chicken and I will continue to purchase these.

  • Karen M.

    If Kroger is found guilty of deception they will lose my business completely and I will start a vigorous campaign to promote boycotting their products and stores all together. I’m sure I’m not the only consumer that is disturbed about being lied to.