In a world where automated help lines and terms and conditions pages that read like Russian novels have become commonplace, it’s unfortunate that exemplary customer service is more the exception than the rule. This week we’re tipping our hats to five companies that prove the stereotype wrong and are rewarded with happy customers and healthy bottom lines.
Category: New Economics
This category is about the relation between business economies and sustainability and CSR. Company economies have great impact on how much effort they put into their CSR strategy and incorporating green strategies can have an effect on company growth. Topics include: Conscious Capitalism, Social Enterprise, B-Corps, Circular Economy, Sharing Economy
Divest from fossil fuels? The climate may be screaming yes, but our mindset, our kitchens and our manufacturing processes are still a long way off from ready.
Millennials will comprise 75 percent of the global workforce by 2025, and the findings show that they want to work for organizations that make a positive contribution to society by addressing global challenges of resource scarcity, climate change and income equality.
SAP AG, Toyota InfoTechnology Center and VeriFone have developed a prototype system that features a one-touch screen that directs drivers to the nearest gas station and authorizes payment electronically.
Executive Director and co-founder Dee DeLuca believes dynamic governance helped create a fundamental shift in Living Well, a senior care facility in Vermont, impacting staff and residents alike.
One might assume that handling trash every day for a living might be a smelly job. But for the motley crew of designers, nerds and captain planet-pushers at upcycling firm TerraCycle, trash is a profitable problem that keeps on giving.
Congress might be deadlocked over the minimum wage debate, but some companies aren’t waiting. Ikea recently announced it will raise its average minimum wage in its U.S. stores to $10.76, a 17 percent over the current wage and $3.51 above the current federal minimum wage.
For a special holiday edition of 3p Weekend, this week we’re focusing on companies that embody the spirit of July Fourth by bringing independence into the heart of their business models.
As uncovered by Symantec, Dragonfly is a sophisticated cyber espionage campaign targeting a broad range of key Western energy and power industry providers. The sophistication of the cyber attacks smacks of state involvement.
SPECIAL SERIES: Corporate Responsibility And Internet Security
To boost trust and protect privacy, companies need to educate both users and employees on safe internet practices.
A few years before Tony Hayward resigned as head of BP after the Deepwater Horizon oil spill in the Gulf of Mexico, the previous BP CEO, John Browne, was forced to bow out from the company over a much different scandal: He was outed as gay by a British tabloid. Now the former executive has written a book about his experience, “The Glass Closet: Why Coming Out Is Good Business,” and is advocating for the rights of gay and lesbians in the workplace. Released in May, ” the book includes an open letter to CEOs about why promoting an inclusive environment for LGBT employees isn’t solely a civil rights issue or moral imperative for companies – it’s a smart business decision.
“Climate change poses a severe risk to global economic stability, but it doesn’t have to be like this,” said World Bank Group President Jim Yong Kim. “We believe it’s possible to reduce emissions and deliver jobs and economic opportunity, while also cutting health care and energy costs. This report provides powerful evidence in support of that view.”