Shayna Samuels and Glenn Turner of Ripple Strategies wrote a great piece on the reasons why a social mission should be at the heart of your marketing. I’ve been lucky enough to work with the mother of cause and brand marketing, Carol Cone, since I landed in the U.S. many years ago – hi mom! And I am surrounded by people chipping away at companies to convince them to bring a social mission to their business and to bring it to life in creative ways. The missing social mission … Having a social mission as a central part of who you are as a business has been at the front of what we’ve been trying to tell companies over here in the sustainability/CSR/purpose/shared value/citizenship/whatevergetsyougoing space.
The one essential thing so many companies miss completely when it comes to a social mission is that it isn’t a choice but a given. You either have a social mission as part of your company identity or you are selling snake oil. Your choice.
Let’s go back to the beginning of almost every company that exists today: You can find a clear social mission at the heart of why they started as a business. I’m not going to spend any time on the easy ones like TOMS or Tesla — they are still young and new enough to remember, and their business model is still fresh enough as a reaction to a social need. But the same goes for those large companies that have been around for ages. Take a company like Tesco that was founded with a simple social purpose of getting affordable surplus groceries to the poorest communities as close to their homes as possible. AT&T can trace its roots back to the Bell Co., which wanted to help connect people — sounds like Facebook today. BASF can trace its roots back to bringing light to the previously dark town of Mannheim. Cargill helped farmers store their grain in more effective ways through grain flat houses. Bank of America was founded to help new immigrants as most existing banks in America refused to provide them with basic services. And so the list goes on and on — social mission at the heart of where most companies started.
And then so many lost their way.Click to continue reading »