aviation

United Learns a Costly Lesson About Customer Engagement

United Airlines' poor handling of Flight 3411 is a lesson in crisis communications, customer engagement and how quickly a company can lose its…

Greening Aviation from the Ground Up

When it comes to green aviation, most of us think about how the planes and engines are becoming more efficient (and they are!).…

Materials Innovation Leads to More Sustainable Products

Material science plays an increasingly significant role in product development as businesses focus on sustainability.

Fewer Than 18 Percent of People Have Flown: What Happens Next?

As incomes rise and the global middle class expands, the remaining 82 percent of the world who have yet to step foot on…

Can Positive Marketing Boost KLM in the U.S.?

KLM is looking to grow its brand in the U.S. Will emphasizing service rather than price pay off amidst the rise of super-discount…

Airlines to Test Alternative Fuel

The technology already exists to transition the global aviation industry to alternative, low-carbon fuels. But manufacturers haven’t been able to produce the necessary…

Global Aviation: Innovation and the Modern Silk Road

Air travel connects people, creates economic opportunity and support sustainable urban development. But it isn't all pie-in-the-sky. Significant challenges remain if we are…

The Reusable Space Rocket and Other 21st-Century Accomplishments

One of the first challenges identified by the international space community was the need for a reusable spacecraft. NASA got things started. And…

Virgin Atlantic: Emissions from Steel Mills Could Fuel Airplanes

After five years of research and development, Virgin Atlantic and Illinois-based LanzaTech developed a source of jet fuel made of waste gases from…

EPA On Board to Develop Emission Rules for Aircraft

This announcement now clears the way for the EPA to develop rules to regulate aircraft emissions, much as the agency has done for…

The Long Road to True Innovation

In today’s world, “innovation” is often synonymous with “fast.” But when the stakes are high, the mission is critical, and failure is not…

Op/Ed: The Powerful Role of Aviation in Sustainable Urbanization

As one of humankind’s truly global industries, commercial aviation can have a powerful impact on the growth of sustainable urban environments around the…

Gearing Up for the Future of Air Travel

Increased air travel will deliver untold benefits as more people conduct business and connect with other cultures far from home. But this increase…

Solar Power and the Future of Air Travel

Swiss pilots Bertrand Piccard and Andre Borschberg are making their way around the world in a solar-powered plane. And while we aren't likely…

Female Dreamliner Pilots Make History … in Saudi Arabia

A recent Royal Brunei Flight to Jeddah, Saudi Arabia, piloted by an all-female crew, raised some eyebrows as it landed in Saudi Arabia…