stakeholder engagement

Stakeholders are individuals or organizations with an interest in the success or failure of a project or entity. Potential stakeholders in a company may include customers, clients, employees, distributors, wholesalers, retailers, suppliers, partners, creditors, stockholders (shareholders), communities, government courts and departments (city, state, federal, and international), banks, media, institutional investors and fund managers, Labor Unions, Insurers and re-insurers, NGOs, media, business groups, trade associations, competitors, the general public, and the environment (local, regional, and global).

Different stakeholders can exercise different types of power, including: voting, legal, economic, and political, and can form coalitions with others. Sustainable organizations should identify stakeholders and maintain dialog with them in order to better understand how to help address stakeholder concerns, operate more effectively, and make better strategic and tactical decisions.

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Glaxo Smith Kline Romania: A New CSR Report All about Trust

GSK's local engagement in Romania is about building trust in a positive way with all local stakeholders in order to address local healthcare…
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Leveraging Organizational Performance through ‘Shared Value’ Propositions

Several multi-national organizations are looking beyond their short-term profits for shareholders. They are also looking after their other marketplace stakeholders.
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10 Corporate Engagement Tips for Activists

By Danna Pfahl and Erik Wohlgemuth Activists provide the critical checks and balances on the corporate sector, serving as one of the core drivers…
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Interview: Asia Pulp and Paper’s Aida Greenbury on APP’s Forest Conservation Policy

Phil Covington interviews Aida Greenbury, Managing Director, Sustainability & Stakeholder Engagement at APP after having seen the company's plantation forests in Riau Province,…
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Business Case for Sustainability Reporting in India

While sustainability reporting remains a tool for companies to communicate their performance to stakeholders, the process itself calls for internalizing sustainability controls -…
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What American Businesses Could Learn from Lenovo’s CEO

For the last two years, the CEO of the world’s largest computer manufacturer has given away a substantial chunk of his personal bonus…

Should Climate Risks Be Included in Sustainability Reports?

Historically, sustainability reporting has been largely about the firm’s impact on society and the environment. Recently though, stakeholders have also been asking for…
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Is Your Portfolio Melting the Polar Caps?

Vote with your investments. You determine whether a company that is polluting the water or treating its employees poorly is in your list…
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Mars, Incorporated Follow Up On Last Week’s Twitter Chat

There were a lot of questions we didn't have time to get to, so Barry was kind enough to respond to quite a…
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Video Interview: Bill Shireman, Future 500

Nick Aster talks to Bill Shireman of Future 500 about advanced stakeholder engagement - building bridges between activists and corporations - including their…
UNITE HERE members protest Hyatt's policies at a rally outside the Hyatt Regency in Chicago on April 9, 2011. UNITE HERE has been in negotiations with some Hyatt properties since Aug., 2009.

Housekeepers Protest What They Call Hyatt’s “Longstanding Labor Abuses”

A union representing Hyatt housekeepers says the company refuses to remedy "longstanding labor abuses." Hyatt accuses the union of negotiating in bad faith.
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Sustainability Reporting: What Does “Good” Look Like?

Sustainability reporting is becoming commonplace for businesses that want to communicate with and engage their stakeholders. However, amidst the deluge of information available,…
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G4 Sustainability Reporting: It’s All in the Preparation

Following the official launch of GRI Reporting Framework G4 in Amsterdam late last month, all talk has been on materiality. Now seen as…
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The World’s Most Sustainable Retailer? Marks & Spencer’s 2013 Plan A Report

The annual “Plan A” update from Marks & Spencer outlines what the company has done to mitigate its impact on society and on…
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WAM versus Facebook: Tallying the Score

The dust is still settling from Facebook’s encounter with the women’s rights organization Women, Action and Media (WAM!) and the Everyday Sexism Project…