stakeholder engagement

Stakeholders are individuals or organizations with an interest in the success or failure of a project or entity. Potential stakeholders in a company may include customers, clients, employees, distributors, wholesalers, retailers, suppliers, partners, creditors, stockholders (shareholders), communities, government courts and departments (city, state, federal, and international), banks, media, institutional investors and fund managers, Labor Unions, Insurers and re-insurers, NGOs, media, business groups, trade associations, competitors, the general public, and the environment (local, regional, and global).

Different stakeholders can exercise different types of power, including: voting, legal, economic, and political, and can form coalitions with others. Sustainable organizations should identify stakeholders and maintain dialog with them in order to better understand how to help address stakeholder concerns, operate more effectively, and make better strategic and tactical decisions.


Why We Need a Systems Approach to Stakeholder Engagement

Whether or not you agree with the activities of NGOs, there is one thing for certain: They are here to stay.

Learning from the Atlanta Snowpocalypse: Urban Planning & Stakeholder Management

Lousy coordination across government plus decades of car-only development are the real culprits that shut down Atlanta for a day.

Determined to Succeed: Sodexo Addresses Its Twitter Audience

Neil Barrett, VP, Sustainable Development, Sodexo, answers follow-up questions from the #SodexoCR Twitter chat.

Top Ten Sustainability Reports of 2013

It wouldn't be the beginning of the year without a flurry of year-end posts, among them my pick for the Top Ten Sustainability…

Four Sustainability Reporting Highlights of 2013

2013 marks an increased trend toward mandatory sustainability reporting. Here's why.
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Will the Real Sustainability Leader Please Stand Up?

A sustainable leader must provide for more than just incremental change.
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Glaxo Smith Kline Romania: A New CSR Report All about Trust

GSK's local engagement in Romania is about building trust in a positive way with all local stakeholders in order to address local healthcare…

Leveraging Organizational Performance through ‘Shared Value’ Propositions

Several multi-national organizations are looking beyond their short-term profits for shareholders. They are also looking after their other marketplace stakeholders.

10 Corporate Engagement Tips for Activists

By Danna Pfahl and Erik Wohlgemuth Activists provide the critical checks and balances on the corporate sector, serving as one of the core drivers…

Interview: Asia Pulp and Paper’s Aida Greenbury on APP’s Forest Conservation Policy

Phil Covington interviews Aida Greenbury, Managing Director, Sustainability & Stakeholder Engagement at APP after having seen the company's plantation forests in Riau Province,…

Business Case for Sustainability Reporting in India

While sustainability reporting remains a tool for companies to communicate their performance to stakeholders, the process itself calls for internalizing sustainability controls -…

What American Businesses Could Learn from Lenovo’s CEO

For the last two years, the CEO of the world’s largest computer manufacturer has given away a substantial chunk of his personal bonus…

Should Climate Risks Be Included in Sustainability Reports?

Historically, sustainability reporting has been largely about the firm’s impact on society and the environment. Recently though, stakeholders have also been asking for…
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Is Your Portfolio Melting the Polar Caps?

Vote with your investments. You determine whether a company that is polluting the water or treating its employees poorly is in your list…

Mars, Incorporated Follow Up On Last Week’s Twitter Chat

There were a lot of questions we didn't have time to get to, so Barry was kind enough to respond to quite a…