stakeholder engagement

Stakeholders are individuals or organizations with an interest in the success or failure of a project or entity. Potential stakeholders in a company may include customers, clients, employees, distributors, wholesalers, retailers, suppliers, partners, creditors, stockholders (shareholders), communities, government courts and departments (city, state, federal, and international), banks, media, institutional investors and fund managers, Labor Unions, Insurers and re-insurers, NGOs, media, business groups, trade associations, competitors, the general public, and the environment (local, regional, and global).

Different stakeholders can exercise different types of power, including: voting, legal, economic, and political, and can form coalitions with others. Sustainable organizations should identify stakeholders and maintain dialog with them in order to better understand how to help address stakeholder concerns, operate more effectively, and make better strategic and tactical decisions.

Colored F500 Logo with Black Subtitle

Video Interview: Bill Shireman, Future 500

Nick Aster talks to Bill Shireman of Future 500 about advanced stakeholder engagement - building bridges between activists and corporations - including their…
UNITE HERE members protest Hyatt's policies at a rally outside the Hyatt Regency in Chicago on April 9, 2011. UNITE HERE has been in negotiations with some Hyatt properties since Aug., 2009.

Housekeepers Protest What They Call Hyatt’s “Longstanding Labor Abuses”

A union representing Hyatt housekeepers says the company refuses to remedy "longstanding labor abuses." Hyatt accuses the union of negotiating in bad faith.
good job

Sustainability Reporting: What Does “Good” Look Like?

Sustainability reporting is becoming commonplace for businesses that want to communicate with and engage their stakeholders. However, amidst the deluge of information available,…

G4 Sustainability Reporting: It’s All in the Preparation

Following the official launch of GRI Reporting Framework G4 in Amsterdam late last month, all talk has been on materiality. Now seen as…
Marks and Spencer, plan a, sustainability report

The World’s Most Sustainable Retailer? Marks & Spencer’s 2013 Plan A Report

The annual “Plan A” update from Marks & Spencer outlines what the company has done to mitigate its impact on society and on…

WAM versus Facebook: Tallying the Score

The dust is still settling from Facebook’s encounter with the women’s rights organization Women, Action and Media (WAM!) and the Everyday Sexism Project…

Why Most American Companies Didn’t Sign the Bangladesh Safety Agreement

Why would major European companies sign this agreement while American companies refuse to do so? Are European fashion companies and retailers simply more…
exterior rendering

The HUB is Coming to Oakland

A group of people inspired by working at the San Francisco HUB have come together to create a HUB Oakland that would be…
gri reporting

What About Those DMAs? Perspectives on the G4 as the World Waits

What is the best way to deal with those Disclosure on Management Approach (DMAs) in GRI reporting? Nancy Mancilla discusses current DMA guidelines…

Walmart Engages Stakeholders on Twitter

In this Twitter chat hosted by TriplePundit and CSRWire, we got to ask Walmart's SVP of Sustainability Andrea Thomas about their recently released…
Plastic bags

Target Stores Honor Earth Day By Giving Away Reusable Bags

Target gave away 1.5 million reusable bags at its stores across the U.S. in honor of Earth Day.
impact investing

The Rise of Impact Investment

Awareness of the need for new ways of investing is growing, and there are some tentative signs that it is having some impact…

Water: Conflict or Cooperation

World Water Day this year highlights the role of cooperation in managing the many competing needs for the resource, a topic near and dear to Future…

GMO Labeling Campaigns Enter New Battlegrounds

Far from being over when Prop 37 was defeated in California, the GMO debate continues.

How Patagonia, Levi Strauss Connect with Consumers Through Sustainability

One thread running through each company's sustainability journey is customer engagement - from idea generation to initiative roll-out to product end-of-life. Both Levi…