“Dr. IM” Brings You Healthcare, Via Texts and PayPal


Image Source: BrooklynPaper.com

Dubbed “Dr. IM,” Jay Parkinson is re-imagining healthcare with a 21st century toolkit. Up until recently, Parkinson had no office, no secretary, and for all intents and purposes, did not fit the image of the doctor. That’s because he is not the typical doctor.

Parkinson started Hello Health with partner, Nat Findlay, in a coffee shop in New York City in late 2007 because he was disillusioned by the traditional healthcare system. Through Hello Health, patients can connect with Dr. Parkinson via social networks, video chat, or even by text message. He doesn’t work directly with insurance companies; clients pay for consultations via PayPal.

His quality and standards of care are considered on par with other home-visiting, or “concierge,” doctors. Yet, Parkinson’s Web 2.0 version speaks to a new generation—a generation that values the interconnectedness of community—offering a new way of keeping people well.

Now, Hello Health has expanded beyond Parkinson. It is a growing community, a team of doctors, staff members, and even patients working together to redefine what it means to be healthy in this day and age. Check out the video below of Parkinson from a recent PopTech conference.

Ashwin is an Associate Editor of Triple Pundit. He recently returned to the Bay Area after living in Argentina, where he wholeheartedly missed the Pacific Ocean. He is a freelance editor and media and marketing consultant.After a brief stint working in the wine world, when not staring blankly at a computer screen, you'll find him working on Anand Confections or at 826 Valencia, where he has been a long-time volunteer.

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