For major multinationals like Best Buy, which operates more than 1,400 stores in the U.S., Canada and Mexico, maintaining diversity and inclusion throughout an enormous staff presents both challenges and opportunities. For the electronics giant, taking diversity seriously means creating a welcoming environment for more than 140,000 employees, said John Hardy, field diversity and inclusion manager for Best Buy.
"We want to make sure that we create an environment that really allows people to bring their 100 percent selves to work," Hardy said at the conference. "It's really important that we have employees in our stores that understand our customers, from a personal level and from a professional level."
Hardy, who manages Best Buy's retail diversity and inclusion efforts, goes on to explain why diversity is important to the company -- all the way down to the staff at its retail locations -- this 60-second clip.
Image courtesy of Best Buy
Based in the Greater Minneapolis-St. Paul area, John Hardy manages Best Buy's field (retail) Diversity & Inclusion efforts, partnering with leaders across the organization to create strategies for recruiting, developing and retaining diverse leaders in Best Buy stores.
Nick Aster is the founder of TriplePundit.
TriplePundit.com has grown to become one of the web's leading sources of news and ideas on how business can be used to make the world a better place. It was acquired in 2017 by 3BLMedia, the leading news distribution and content marketing company focused on niche topics including sustainability, health, energy, education, philanthropy, community and other social and environmental topics.
Prior to TriplePundit Nick worked for Mother Jones magazine, successfully re-launching the magazine's online presence. He worked for TreeHugger.com, managing the technical side of the publication for 3 years and has also been an active consultant for individuals and companies entering the world of micro-publishing. He also worked for Gawker Media and Moreover Technologies in the early days of blogging.
Nick holds an MBA in sustainable management from the Presidio School of Management and graduated with a BA in History from Washington University in St. Louis.