A technology once seen as decades away is approaching faster than most of us believed possible just a year or two ago. Automakers are in a mad scramble as they seek to establish primacy in this still unknown and untapped market. But Zimmer sees Lyft paving the way to that future, with his company owning the cars that move commuters from home to work, or to a restaurant, coffee house or bar.
Such a vision would make the drivers who work for ridesharing companies nervous as they rely on these services, for better or for worse, to score additional income. Zimmer, however, insists autonomous cars, as part of a company-operated fleet and not owned by individual drivers, will be the reality for three main reasons.
As with the demise of Relay Rides (now Turo), consumers in general are loath to rent out their cars to strangers (they’d rather drive themselves). Passengers also want a clean car and reliable drive, which are assumed in this age of Yelp-inspired rating systems.
After all, the purchase of a home, equities and even clothing (if taken care of and sold to a consignment shop), at a minimum, can result in some return in value. But that is not the case with a car, which some view as a money pit. Add the fact that citizens are returning to the cities, and fewer consumers wish to deal with the hassle of car ownership.
As cars moved from the first assembly lines of Henry Ford, to the post-war interstate freeway system, people increasingly abandoned public transportation. Zimmer delivered a narrative of how the rise of cars is tied to everything from the decline of small businesses to a rise in crime to even the loss of community. True, we see a reversal of this long trend in more cities such as New York, where underpasses, parking lots and even parking spaces are torn up and turned into everything from sidewalk cafes to micro-parks.
But this renewed spirit of community we are promised will probably not be the reality, as we already live in a world glued to our smartphones. We will continue to have this same lifestyle a decade from now, as we arrive in these revived neighborhoods every evening from work, only to leave again by autonomous car to meet a friend across town . . . with whom we’ve been texting all day.
If we do start relying on these companies for our transportation future, expect it to be the way it is now with cable TV, cell phone service and airlines based on these companies’ track records: limited choice, poor customer service, nickel-and-diming and frustrated consumers. Ridesharing companies have a lot of work to do and trust to build before they sell us on a future that sounds fantastic now, but could be infuriating later.
Image credit: Spiros Vathis
Leon Kaye has written for TriplePundit since 2010, and became its Executive Editor in 2018. He's based in Fresno, CA, from where he happily explores California’s stellar Central Coast and the national parks in the Sierra Nevadas. He's worked and lived in South Korea, the United Arab Emirates and Uruguay, and has traveled to over 70 countries. He's an alum of the University of Maryland, Baltimore County and the University of Southern California.